Multiple Choice
Identify the choice that best completes the statement or
answers the question.
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1.
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The term “re-engineering” refers to:
a. | changing work processes | b. | changing the organizational
structure | c. | redesigning the work flow and distribution of responsibilities in an
organization | d. | all of the above | e. | only “b” and
“c” |
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2.
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In the Faculty of Business there is one professor who teaches Human Resource
Management courses. In this scenario, “Professor” is classified as a:
a. | job | b. | position | c. | job
family | d. | job specification |
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3.
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In the Faculty of Business there are 75 professors who teach business related
courses. In this scenario, “Professor” is classified as a:
a. | job | b. | position | c. | job
family | d. | job specification |
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4.
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In University A, there are 500 professors. In this scenario,
“Professor” is classified as a:
a. | job | b. | position | c. | job
family | d. | job specification |
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5.
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“The successful candidate must have: · A university degree or college diploma
in Human Resource Management, or a related area
· Four to five
years of management experience
· Working knowledge of
employment equity, human rights legislation, statistical analysis, investigative procedures, and
organizational development.”
This is an example of
a:
a. | job description | b. | job specification | c. | job
analysis | d. | job posting |
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6.
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Which one of the following is NOT one of the ways to gather job data information
used to analyze jobs:
a. | interviews | b. | questionnaires | c. | observation | d. | diaries | e. | factor
comparison |
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7.
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One of the main objectives of job design is to:
a. | change jobs to a competency-based approach | b. | enhance employee job
satisfaction | c. | change the organizational structure | d. | all of the above | e. | none of the
above |
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8.
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Which one of the following is NOT one of the ways to enrich jobs:
a. | adding new tasks to the job at the same level of skill
requirement | b. | adding new tasks to the job that require training | c. | increasing the level
of difficulty and responsibility of the job | d. | adding new tasks to the job to allow
growth | e. | providing job performance reports to employees |
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9.
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Which one of the following is NOT one of the core job characteristics in the Job
Characteristics model:
a. | skill variety | b. | task identity | c. | autonomy | d. | feedback | e. | responsibility |
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10.
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“Job enrichment” can be defined as:
a. | the rotation of individuals through various work tasks and
responsibilities | b. | the mechanical pacing of tasks through an assembly line | c. | the addition of
tasks and responsibilities to a position that is at the same level and responsibility as the
employee’s assigned tasks | d. | the addition of tasks and duties to make the
work more rewarding or satisfying | e. | all of the
above |
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11.
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Employee involvement groups are:
a. | groups of 5-10 employees who are performing different work and meet to solve
problems | b. | groups of 5-10 employees who are performing similar work and meet to solve
problems | c. | self-directed work groups responsible primarily for making decisions without
management input | d. | cross-functional work groups who meet to share their expertise | e. | virtual work groups
who cross the boundaries of time and space to share their expertise |
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12.
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Which one of the following is NOT a characteristic of a successful team:
a. | shared goals and objectives | b. | open and honest
communication | c. | Groupthink | d. | valuing individuals for their
diversity | e. | shared leadership |
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13.
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A cross-functional team is:
a. | a group of employees who volunteer their expertise for a specified project and period
of time | b. | a group that is assigned to resolve a major problem | c. | a group who uses
consensus decision making to perform duties and make decisions | d. | a group of varied
specialists that are assigned to a group to accomplish a specific objective | e. | a group of employees
from different departments who join to improve quality and production or to reduce waste in their
departments |
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14.
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Which of the following is NOT an example of an adjustment in work
schedule:
a. | job sharing | b. | flextime | c. | compressed
workweek | d. | telecommuting | e. | contingent
workweek |
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True/False
Indicate whether the statement is true or
false.
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1.
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The term “job specification” refers to the tasks, duties and
responsibilities performed by an employee.
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2.
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When writing a job description, it is essential to use statements that are
all-encompassing, highly detailed, and sprinkled with technical jargon.
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3.
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Ergonomics is also referred to as “human engineering.”
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4.
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“Project teams” are a permanent work team assigned to a variety of
projects.
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5.
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Groups of highly trained individuals are known as a self-directed work
team.
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6.
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Technology has allowed for the development of a new type of team that is linked
through computer and telecommunication technology called Employee Involvement groups.
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7.
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The critical incident method is a method of job analysis.
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8.
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The Position Analysis Questionnaire is a qualitative data collection
method.
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9.
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One of the problems with many job descriptions in the past was that they were
too vague.
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10.
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One of the alternatives to a traditional five-day workweek that is gaining in
popularity is an extended workweek (7 days per week).
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