Multiple Choice
Identify the choice that best completes the statement or
answers the question.
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1.
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The definition of “employee rights” in this chapter is to:
a. | guarantee employee rights to use the Internet for all purposes during working
hours | b. | guarantee employee rights to a promotion | c. | guarantee employee
rights to fair treatment | d. | guarantee employees access to all documents
stored on the company’s HRIS | e. | none of the
above |
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2.
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Statutory rights for employees are derived from:
a. | contracts | b. | legislation | c. | employer
policies | d. | all of the above | e. | none of the
above |
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3.
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The term “constructive dismissal” means:
a. | termination of an employee due to poor performance | b. | voluntary
turnover | c. | termination of an employee due to a personality conflict | d. | the changing of an
employee’s working conditions that affect status, prestige or compensation | e. | attrition |
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4.
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Which one of the following statements is FALSE:
a. | drug abusers take three times as much sick leave as other
employees | b. | drug abusers are more violent than other employees | c. | drug abusers have
four times as many accidents as other employees | d. | drug abusers make twice as many mistakes as
other employees | e. | all of the above statements are true |
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5.
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Which one of the following is NOT one of the definitions of
"discipline”:
a. | Treatment that punishes | b. | orderly behaviour setting | c. | training that moulds
desirable conduct | d. | changing the employee's conditions of
work | e. | training that corrects undesirable conduct |
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6.
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Which of the following statements is TRUE and completes the following sentence:
“Before any disciplinary action is initiated ____________”
a. | the employee must be on suspension | b. | the action should be
documented | c. | an investigative interview should be conducted | d. | the employee should
be temporarily separated from the company | e. | all of the
above |
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7.
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“Alternative dispute resolution” means:
a. | the right of the employee to be heard | b. | due process | c. | an investigative
interview process | d. | a union led process of
resolution | e. | different types of employee complaint resolution
procedures |
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8.
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Discipline has the following meaning:
a. | Treatment that punishes | b. | Orderly behaviour in an organizational
setting | c. | Training that moulds and strengthens desirable conduct or corrects undesirable
conduct and develops self control | d. | a, b, c | e. | none of the
above |
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9.
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If a thorough investigation shows that an employee has violated a rule, the
supervisor should impose:
a. | due process | b. | oral warnings | c. | termination | d. | compensatory damages | e. | disciplinary
action |
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10.
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All of the following are true statements, EXCEPT:
a. | organizations covered by PIPEDA must obtain an individual’s consent when they
collect, use or disclose the individual’s personal information | b. | the individual has a
right to access personal information held by an organization | c. | the individual
cannot challenge the accuracy of information held by an organization | d. | any organization
that collects personal information can use that information only for the purpose for which it was
collected |
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True/False
Indicate whether the statement is true or
false.
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1.
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Legal protection exists that affords employees a permanent or continuous
job.
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2.
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Constructive dismissal means that an employee has been dismissed due to
performance problems.
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3.
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Drug abuse by employees costs Canadian employers over $11 billion in
productivity losses each year.
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4.
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Two approaches to disciplinary action are progressive discipline and positive
discipline.
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5.
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“Due Process” refers to the employee's right to be
heard.
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6.
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A “step review process” is a review of the employee complaint by an
outside arbitrator.
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7.
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An “open door policy” refers to a non-territorial office
design.
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8.
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An ombudsperson is an individual from whom employees may seek counsel for the
resolution of their complaints.
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9.
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In a dismissal meeting it is important to spend 10-15 minutes at the beginning
of the meeting reviewing all the details of the case with the employee.
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10.
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Often an employer will provide an employee who has been terminated for stealing
with outplacement assistance.
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